Customer Zone

Access all you need with Paraben Corporation. We value our customers and prioritize your support. Whether you require entry to a Zone area, assistance with E3, or help with renewals, simply reach out to us. We are committed to resolving any issues you may encounter to the best of our abilities.

Call Us

+1-801-796-0944

Send Mail

forensics@paraben.com

Support

Downloads

Registration Site

Subscriptions

Press Releases

Forensic Impact Blog

Follow Us For Updates

Take a moment to connect with Paraben Corporation on various social media platforms. Stay up to date with our latest releases, tutorials, blog posts, and more. Follow us to join our engaging community!

Are you

up to date?

SUBSCRIPTIONS & UPGRADES

Balancing Performance and Budget

At Paraben, we understand the importance of managing costs while maintaining access to cutting-edge technology. That’s why we offer flexible subscription plans to meet your specific needs.

Option 1: Annual Renewal

  • Benefits:
    • 12-month access to software updates, technical support, and operator-level training.

Option 2: Monthly Renewal

  • Benefits:
    • Monthly access to software updates, technical support, and operator-level training.
    • Flexible payment plan.

Key Advantages of Paraben’s Subscription Plans:

  • Stay Updated: Access to the latest software features and security patches.
  • Expert Support: Receive top-tier technical support from our experienced team.
  • Continuous Learning: Benefit from ongoing operator-level training.
  • Cost-Effective: Choose the plan that best aligns with your budget and needs.
  • Seamless Transition: Ensure uninterrupted access to your tools by maintaining an active subscription.

By choosing a Paraben subscription, you’re investing in your organization’s ability to conduct thorough and efficient digital investigations. To maintain uninterrupted access to our latest technology and support, it’s important to keep your subscription current. If your subscription lapses, a reactivation fee will apply, equal to half the annual rate plus the standard renewal fee.

Contact us today to learn more about our subscription plans and how they can benefit your team.

Digital investigation challenges are constantly evolving. New technologies and techniques emerge all the time.

E3 stays ahead of the curve. We’re committed to developing new features that empower you to capture and analyze data effectively.

For E3 users: Upgrading your license unlocks the latest features and capabilities. We offer credit for your previous purchase towards the upgrade cost. Upgrading grants you a fresh subscription term and access to powerful new tools.

Contact us and your representative can provide you with a price quote. All training that is part of the operator level for new licenses is also included in the upgrade.

Do you need
Technical Support?

Start a TicketĀ 

Need technical support?

Please provide as much information as possible when submitting your request. The more details you include, the faster we can assist you.