How do membership tiers work?

Paraben offers flexible licensing paths to fit your lab’s specific workflow and ownership preferences. Our Membership Tiers are designed to provide an affordable monthly or annual price, granting you immediate access to the E3 forensic engine, top-tier technical support, and tailored on-demand training. As you progress through these tiers, you unlock premium functionality, such as Zandra AI, along with advanced training levels and priority expert consulting. Choosing your tier is flexible, and while upgrading is always an option, a membership level must be maintained for three months before downgrading is permitted.

For organizations prioritizing traditional ownership, Perpetual Licenses remain a robust and available option. While memberships bundle software and training into a single predictable cost, perpetual licenses offer the same quality technology and are fully customizable to your operational needs. Regardless of the path you choose from solo practitioner to large-scale agency all training courses remain accessible to both members and perpetual users to ensure your team stays at the cutting edge of digital forensics. 

How will membership help my organization?

With the affordable monthly cost that allows you access to technology, training, and service you can maintain a set overhead cost that allows you to budget and plan the needs of your organization. Ramp up your membership levels as needed and get access to additional Paraben resources.

How do I do my procurement if I choose a membership plan?

We understand that everyone’s needs and processes are different. That’s why we’re excited to offer flexible payment options to make acquiring our membership tiers easier for you:

• Monthly Payments: Our new monthly payment option allows you to subscribe to your chosen membership level on a month-to-month basis. This is a great way to benefit your cash flow by avoiding a large upfront fee and keeping your lab running smoothly.

• Annual Payments: For those with procurement processes that prefer a different approach, or if you simply prefer not to use a credit card for recurring payments, our traditional annual fee option is still available. Choose the payment method that best suits your needs!

• Flexible Categories for Budgets: Our membership program simplifies procurement by allowing you to categorize your entire membership under a single umbrella. Whether it’s technology/software, training, or services, you can classify your membership—which includes all these functions—under the category that best fits your procurement needs.