Customer Zone
Everything you need, in one place
Sign in to your portal, manage your membership, download the latest software or get answers from AI Tech Support.
Customer Zone
Where would you like to go?
Pick a destination below or jump to its section for details.
Portal Login
Premium Portal and Training Academy
One sign-in for your member resources and your on-demand training.
Premium Portal
Member resources, the referral network and premium content.
Training Academy
Online, on-demand courses included with your membership.
Membership Management
Manage your membership
Sign in to the secure Stripe billing portal with the email address on your membership.
Payment details
Update the card or payment method used for your membership.
Invoices and receipts
View and download your billing history for your records.
Change your plan
Moving to a higher tier unlocks premium functionality, advanced training and expert consulting. An upgraded level is kept for at least three months before downgrading.
Downloads
Download the latest software
Existing users sign in to download the newest E3 Forensic Platform releases.
AI Tech Support
Get help, any time
Paraben Support AI answers questions about the E3 Forensic Platform, Zandra AI, licensing and training. Prefer a person? Contact our team directly.
Email support
Call us
FAQ
Frequently asked questions
How do membership tiers work?
How will a membership help my organization?
How do I do my procurement?
Ready to advance your digital investigations?
Talk to Paraben about Membership Bundles, Perpetual Prices, AI solutions or training, or start a trial and see E3 on your own evidence.