Next step after Purchasing

Thank you for your E3 software purchase!

Easy Step-by-Step

Getting Started with E3

Getting setup after your purchase is just a few simple steps. All shopping cart orders are delivered with an electronic License Key for immediate access to begin using the software.  Someone from Customer Service will contact you if you purchased a Web License or Dongle version with the final delivery of your software. 

We have outlined all the steps required with the details below.

Download Software

Check Order Confirmation for Key

Activate License with Key

Start your Investigation

Download Software

You can download the E3 software from the Downloads Page.  Make sure you download the version that is compatible with your OS.  The E3 Platform comes in both 32-bit and 64-bit versions. For mobile acquisitions, you must also download the E3 Mobile Driver Pack. Additional driver packs are available for the advanced functions in E3.

Check Order Confirmation for Key

Locate and open your Order Confirmation email from Paraben Corporation. Scroll to the bottom of this email and click on the Click here to Download

A Download Page for the item you purchased will open. Copy the Serial No. from the page once it loads. Leave the page open.  

Activate License with Key

Open the E3 software and navigate to the Case tab and select Activation.

Click Activate, select the Direct Machine License option and click the Activate

Select the Over the Internet option and click the Next. Click the Add button and when the dialogue box to Add New Product ID opens, enter the Serial No. you copied from the Download Page and click the Add

Click the Activate button and wait while the software connects with the Paraben servers to activate. Your E3 software will now be activated and ready for use.

If you receive the message that you must restart the software before continuing to use it, please do so. 



Start Your Investigation

There are so many options when using the E3 Platform and we want you to have the most success possible. We have a lot of YouTube videos waiting to walk you through the many different features of the E3 Forensic Platform. In addition, we have online and live training many of which come with your package. Reach out to us and we are sure to find what you need.

Contact Us

+1 (801) 796 0944

39344 John Mosby Hwy Ste 277, Aldie VA 20105-2000 USA